challenging to find a consensus on the balance of
care and cost.
The NHS is wrestling with the challenges of increasing
patient demand, the adoption of new technology,
resource constraints and the delivery of efficiencies.
These are particularly acute in the management of Long
Term Conditions, which consume the majority of the NHS
budget and a large portion of Local Authority
resources, particularly for older people.
Success will ultimately lead to better health outcomes
at lower cost but it requires nothing less than the
transformation of health and social care as we know
it. It will require the reconfiguration of
hospital services, effective working between community
health and social care, greater prevention and a ramp
up of telehealth & technology.
However, service redesign is always a complex process.
Many stakeholders are involved (patients, carers,
clinicians, commissioners, suppliers ...), each with
their own ideas for meeting the changing demands and
addressing the pressures. Aligning them all can
be a challenge - but there is a better way!
A new approach has been pioneered for use by partners
across health and social care. At its heart is a
collaborative service redesign process supported by
cloud-based apps. These capture and re-engineer care
pathways for a specific conditions (eg. Diabetes,
Chronic Heart Disease, COPD). Using them,
stakeholders consider alternative service options and
the most promising redesigns are discussed and
refined. Once the best option has been
identified, there is already a service blueprint, the
data for a business case and much of the stakeholder
alignment has already been achieved.
These informed choices are a solid foundation for
implementation planning and approval. The
process reduces the time to initiate change and
provides an agreed way to measure the real
impact. The approach and apps are
available for development projects in 2018.
a short summary, click here: a
Collaborative Change Platform for Health &
Social Care or for a longer
4-page summary, see the document Patients
On Youtube, you can view the LTC Redesign Case Study Overview
and the LTC app simulation demo.
us for more information. We also offer this
approach to support our healthcare, academic and
industry partners at The UK Ethos
Partnership - see the November 2017 White Paper here.